IATA programme · 1 year
IATA Airport Operations
Learn how an airport works on the ground, from passenger handling and customer service to day-to-day terminal operations.
- Duration
- 1 year
- Eligibility
- Ask a counsellor
- Fee range
- On request
- Certification
- IATA programme
- Campus
- Kochi and Calicut
- Next batch
- Ask a counsellor
Overview
What This Course Is About
IATA Airport Operations is a one-year programme for students who want to work on the ground, at airports, with airlines or with ground handling companies.
You learn how passengers and flights are handled from the terminal side, alongside the communication and presentation skills employers expect.
Eligibility
Who Can Apply
Confirmed requirement
The minimum qualification for this course has not been published yet. A counsellor will confirm whether you are eligible.
Check My EligibilityOther criteria
Any age, language or other criteria for this course are confirmed at enquiry.
Awaiting confirmation from Neerja: approved entry criteria for this course (qualification, age and any language requirement).
Syllabus
What You Will Learn
The main components of the programme, as described on our current website.
-
Airport training and visit
Airport exposure as part of the programme.
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Communicative English and Hindi
Language skills for dealing with passengers and colleagues.
-
Personality development and grooming
Professional presentation and confidence.
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Fitness and yoga
Wellbeing sessions alongside classroom learning.
-
Placement assistance
Interview preparation and career support.
Awaiting confirmation from Neerja: the official module-wise syllabus for IATA Airport Operations, with module titles in teaching order.
Practical training
Learning by Doing
Classroom learning is backed by practical sessions at Neerja. Photographs show real sessions on campus.
- Mock interviews in front of a panel
- Group communication activities
- Classroom sessions with visiting speakers
Skills you build
- Customer service
- Clear communication
- Working to procedures
- Teamwork
- Professional presentation
On the ground
Learn how an airport runs, from the check-in desk to the apron.
Careers & salary
Where This Course Can Lead
These are roles the course prepares you to apply for. Hiring decisions and pay are set by each employer.
Career opportunities
- Ground staff
- Airline customer service
- Airport operations
- Security operations
Salary information
Pay varies by employer, role, location and experience. We only publish salary figures that carry a source and a date.
Awaiting confirmation from Neerja: salary figures for roles after IATA Airport Operations, each with its source and the date it was checked.
Certification
What You Receive
IATA Diploma in Airport Operations
An IATA programme delivered at an IATA Classic authorised training centre.
About our IATA accreditationAwaiting confirmation from Neerja: the exact award title, the awarding body wording and the assessment requirements for certification.
Fees
Fees and Payment
- Fee range
- On request
- Our counsellors will share the current fee for this course.
- Instalments (EMI)
- Ask a counsellor
- Payment arrangements are explained before you commit.
Awaiting confirmation from Neerja: what the fee includes, EMI terms and any scholarship criteria. Management has decided that fees are not published on the website.
Ask About Fees
Placement assistance
Mock interviews and grooming sessions prepare you for the airline panel.
Placement support
Support From Classroom to Interview
Placement assistance includes resume preparation, communication and grooming sessions, and mock interviews. Employment is decided by each employer and is not guaranteed.
- Air India SATS
Employers named in our placement record, across all courses.
Questions
Questions, Answered
Cannot find what you need? Our counsellors are happy to help.
Talk to a CounsellorIATA Airport Operations runs for 1 year.
The entry requirements for this course are confirmed by our counsellors. Please check your eligibility before applying.
The fee for this course, and any instalment options, are shared by our counsellors on request.
It is listed at our Kochi and Calicut campuses. Batch availability at each campus is confirmed when you enquire.
No. Neerja provides placement assistance, including interview preparation and mock interviews, but employment is decided by each employer and is not guaranteed.
Get started
Ready to Start IATA Airport Operations?
Talk to a counsellor about eligibility, fees and the next batch.
